Last updated · June 23, 2026
At Expresso & Crème we believe great coffee comes with great trust. This policy explains what data we collect, why, and the choices you have.
We collect information you provide directly, such as your name, email, phone, address, and order details when you place an order or book a table. We may also collect device information (browser, IP) and usage data through cookies (see our Cookie Policy).
We use essential cookies to operate the site and, with your consent, analytics and marketing cookies to understand usage and personalise content. You can manage your preferences at any time in our Cookie Preference Center.
We retain personal data only as long as needed for the purpose for which it was collected, or as required by law. Order records are typically kept for 7 years for accounting and tax purposes; marketing data until you withdraw consent.
We share data only with trusted processors that help us deliver our service — payment processors, delivery partners, email providers, and analytics tools. Each is bound by contract to protect your data and use it only for the agreed purpose.
Under GDPR and UK GDPR you have the right to access, rectify, erase, restrict, port, or object to processing of your personal data, and to withdraw consent at any time. To exercise these rights, contact us at privacy@expressocreme.cafe.
We use industry-standard technical and organisational measures, including encryption in transit and access controls, to protect your data. No system is 100% secure — please use a strong, unique password.
Where data is transferred outside the UK/EEA, we rely on adequacy decisions or Standard Contractual Clauses to ensure your data is protected to an equivalent standard.
Our services are not directed to children under 16. We do not knowingly collect personal data from children.
We may update this policy from time to time. Material changes will be notified via the site or email.
Data Controller: Expresso & Crème Ltd · 218 Mulberry Lane, Manchester M1 1AE · privacy@expressocreme.cafe
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