Terms & Conditions

You may use the site for lawful, personal purposes. You must not interfere with the site, attempt to gain unauthorised access, or use it in any way that could harm other users.

Orders are subject to availability and acceptance. We may refuse or cancel any order at our discretion (for example, where stock is unavailable or where there is a pricing error). Prices and menu items can change without notice.

Payment is taken at the time of order via the selected payment method. By providing payment details you confirm you are authorised to use the chosen method. All prices include applicable taxes unless otherwise stated.

• You can cancel an order free of charge before it has been prepared.
• Once preparation has started, we cannot refund unless the order is faulty or significantly different from what was advertised.
• Refunds are issued to the original payment method within 5–10 business days.

Delivery times are estimates and may vary based on traffic, weather, and demand. Delivery is available within designated areas at the fee shown at checkout. Please ensure someone is available to receive the order at the address provided.

Tables are held for 15 minutes past the booking time. Groups of 8+ may require a deposit. You can cancel free of charge up to 1 hour before your slot via the dashboard.

You agree to provide accurate information, keep your account secure, and use the service in good faith. You are responsible for activity carried out through your account.

To the maximum extent permitted by law, our liability for any claim arising from your use of the service is limited to the value of the order in question. We are not liable for indirect or consequential losses.

Many of our items contain or may come into contact with common allergens. Please inform staff of any allergies at the time of ordering; we cannot guarantee an allergen-free environment.

All site content — including logos, photography, and copy — is owned by Expresso & Crème or its licensors and may not be reproduced without permission.

We may update these terms from time to time. Continued use of the service constitutes acceptance of the updated terms.

Expresso & Crème Ltd · 218 Mulberry Lane, Manchester M1 1AE · hello@expressocreme.cafe

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